Legal
Last updated: September 12, 2026
By creating an account, clicking "I agree" (or similar) where these Terms are presented, completing a booking, purchase, subscription, claim, application or registration, or otherwise accessing or using cagelist.com and the services offered through it (together, the "Platform"), you agree to be bound by these Terms of Service ("Terms") and by the documents incorporated in Section 45. If you do not agree, do not use the Platform.
These Terms are a contract between you and CageList, LLC, a Florida limited liability company ("CageList," "we," "us"). Where you use the Platform on behalf of an organization (a facility, academy, league, team or business), "you" includes that organization, and you represent that you have authority to bind it.
Changes. We may revise these Terms. For material changes we will post the revised Terms with a new "Last updated" date and give notice by email to the address on your account or by a notice on the Platform at least fourteen (14) days before the change takes effect, except that changes required by law or to address an urgent safety, security or fraud issue may take effect immediately. If you do not agree to a revised version, you must stop using the Platform before it takes effect; your continued use after the effective date is your acceptance. Changes do not apply retroactively to a booking, order or subscription period already paid for.
Order of precedence. For a specific transaction, the price, fees, cancellation tier and other terms displayed at checkout and stored on the transaction control over any conflicting general statement in these Terms. The signed liability waiver controls over these Terms as to the matters it addresses. Program materials (Creators, referrals, partnership, Featured Profile, membership plan pages) supplement these Terms and control over these Terms only where these Terms say they do.
CageList operates an online Platform that includes:
Questions about our terms? legal@cagelist.com
View Privacy PolicyWhat CageList is and is not. CageList provides the Platform: discovery, listing, scheduling, payment processing, messaging, verification programs and support tooling. CageList does not own, operate, control, inspect or supervise any cage, facility, field, class or lesson; does not employ Hosts, Coaches, facility staff or organizers; and does not itself provide batting-cage rental, instruction, coaching, training, league operations or facility services. Hosts, Coaches, facilities and organizers are independent third parties who decide whether, when, how and at what price to offer their space or services, and they, not CageList, are responsible for the safety, legality, condition and quality of what they provide. CageList's tools (including verification badges, background-check programs, scheduling and payment handling) make it easier to find and transact with those third parties; they are not a guarantee, endorsement, supervision or assumption of responsibility for them. Except where these Terms expressly say CageList is the seller (Section 26) or the party to a charge (Sections 23 and 24), CageList is not a party to the agreement between you and another user.
Age. You must be at least eighteen (18) years old and able to form a binding contract to create an account, book, list, claim, subscribe, purchase, apply, register or otherwise transact on the Platform. Minors do not hold accounts. A minor may participate in a session, lesson, class or team activity only when a parent or legal guardian (i) holds the account, (ii) accepts these Terms, (iii) signs the applicable waiver and any consent the activity requires, and (iv) remains responsible for the minor's supervision, conduct and safety. We do not offer accounts to anyone aged 13 to 17.
Parent-managed Player Profiles. A guardian may create a profile describing a minor athlete (Section 28). The guardian, not the minor, is the account holder and the person who provides all information; the minor never receives credentials. By creating one you attest that you are that minor's parent or legal guardian or otherwise have legal authority to act for them, and you acknowledge that we record that attestation with the date, time and network address it was made from.
Accuracy and security. You agree to give accurate, current and complete information, including your date of birth when we request it, and to keep it current. You are responsible for everything done through your account and for keeping your credentials confidential. Tell us immediately at support@cagelist.com if you believe your account has been accessed without permission. We may require email or phone verification, additional identity information, or Stripe verification before enabling features.
Organizations. If you create or manage an account for a facility, academy, league, team, nonprofit or business, you represent that you are authorized to bind it, that tax and Stripe information you submit for it is accurate, and that you will comply with any youth-protection, safeguarding, privacy and governance rules that apply to it.
One person, one account. You may not create multiple accounts, transfer an account, or use another person's account. We may refuse, suspend or close accounts as described in Section 38.
Applies to hourly bookings of bookable listings (backyard cages and any facility enabled under Section 22). Lessons, classes, memberships, dues and gear orders have their own payment rules in Sections 20, 23, 24 and 26.
How a booking is made. A booking is a request by a Player to use a Host's listed space at a specific time. Listings are either Instant Book (the booking is confirmed when submitted) or Request to Book (the Host accepts or declines within the response window shown; an unanswered request expires). Payments are processed by Stripe. For Instant Book, your payment method is charged when you submit the booking. For Request to Book, we authorize (hold) the amount on your payment method when you submit the request and capture it only if the Host accepts; a declined or expired request releases the authorization, and a released authorization is not a refund and does not require one.
Held bookings (Host not yet onboarded). Some Hosts have not yet completed Stripe Connect onboarding. You may still book those listings. Your booking is held: no card is charged or authorized, and the Host is prompted to finish onboarding. When the Host completes onboarding, we notify you and you then complete payment at the checkout price for the booking to proceed (Request to Book listings get a fresh response window at that point). If the Host has not completed onboarding within seventy-two (72) hours of your booking, or before the session is close enough that it cannot proceed, we release the held booking, notify you, and nothing is charged.
Pricing you see. Prices for bookable listings are shown as all-in pricing on listing cards and in search results and are itemized at checkout, showing the cage-time charge, any add-ons, the Guest Service Fee (Section 5), any discount or credit, and any tax shown separately. The itemized total at checkout is what you pay.
Add-ons, discounts and promo codes. Hosts may offer optional paid add-ons (for example, equipment or a pitching machine), priced flat or per hour, sometimes with a minimum charge; add-ons you select are part of the booking total. CageList may apply platform-funded volume discounts (for example, a percentage off cage time when you book four or more sessions in one checkout) as shown at booking; platform-funded discounts do not reduce the Host's payout. Hosts may offer Host-funded promo codes as shown at checkout; those reduce the Host's payout. We may change or end any discount or promo mechanic prospectively; the terms shown when you book govern that booking.
No security deposits. CageList does not collect security deposits. Hosts may not require one as a condition of a booking made through the Platform. Damage claims are handled under Section 34 and the waiver.
Refunds, credits and adjustments are governed by the cancellation tier shown on the listing and stored on your booking (Section 6), these Terms, and the amounts shown at checkout. When a cash refund is issued after a charge has been captured, payment-processor fees on the original charge are generally not returned to CageList, and CageList is not obliged to increase a refund to cover them. Where these Terms or the cancellation tier say a cancellation is fulfilled in CageList credit, that credit is the remedy and no cash refund is due. CageList may deduct non-recoverable processing, network or chargeback costs from amounts otherwise payable to a Host or from its own fee revenue.
Authorization. You authorize CageList and Stripe to process charges, authorizations, captures, refunds, credits, chargebacks and related adjustments for your activity on the Platform, and you agree to Stripe's terms of service to the extent they apply to you.
Chargebacks. If you dispute a charge with your card issuer instead of contacting us first, we may provide the issuer with booking, waiver, message and usage records to respond, and we may suspend your account while the dispute is open.
Fees differ by product. The fee shown at checkout for a transaction controls that transaction. Current defaults:
Per-listing changes and waivers. CageList may set, change or waive the Host or facility commission on a per-listing basis (including setting it to zero for verified partnership listings under Section 15) and may change platform-wide default rates prospectively. A change in the Host commission never changes the Guest Service Fee unless checkout says so. Marketing shorthand such as "keep 100% of your cage rate" refers to the Host commission on eligible cage-time charges only and does not eliminate the Guest Service Fee, processing costs, add-on pricing, taxes or other amounts shown at checkout.
Card processing. Where we describe part of a fee as "card processing," that is our estimate of the blended card-network and processor cost for that product; the actual cost per transaction varies.
Hourly bookings. Each bookable listing uses one of three cancellation tiers (Flexible, Moderate or Strict), and the tier shown on the listing and at checkout is stored on your booking and governs it. Currently: Flexible gives a full refund to your original payment method if you cancel at least 6 hours before the scheduled start; Moderate at least 24 hours; Strict at least 3 days. If you cancel inside the full-refund window but before the session starts, you receive 50% of the booking amount as CageList credit (not a cash refund). No refund or credit is due once the session starts, and a no-show forfeits the booking amount. We may update the hour thresholds for each tier from time to time; the windows shown for your booking control it.
Host cancellations. If a Host cancels a confirmed booking, the Player receives a full CageList credit (not a cash refund). Hosts who cancel confirmed bookings may be subject to account restrictions, listing demotion or removal, and other consequences we reasonably determine.
Weather. For eligible outdoor bookings, a weather cancellation path may be available under the rules shown in the product at the time. Weather cancellations are fulfilled in CageList credit, not a cash refund. Weather credit is a booking-policy remedy, not insurance, and does not create any obligation of CageList beyond issuing that credit.
Lessons, classes, memberships and dues have their own cancellation rules in Sections 20, 23 and 24.
Uncaptured authorizations (for example, a declined Request to Book) are released rather than refunded. Processor fees on captured charges are generally not recoverable, as described in Section 4.
If you list space, offer lessons, sell memberships, run classes, or manage a team or organization page (a "Provider"), you are solely responsible for:
Providers are independent third parties and are not employees, agents, joint venturers, partners or representatives of CageList. CageList does not control the manner or means by which a Provider delivers a session, lesson or class. A verification badge, background-check status, Featured status, or inclusion in a program does not change that relationship.
Your taxes. If you earn money through the Platform (as a Host, facility, Coach, organizer, team, Creator receiving cash, or otherwise) you are solely responsible for determining, reporting, collecting, remitting and paying all taxes, assessments and governmental charges that apply to your activity ("Taxes"), including income, self-employment, sales, use, admissions, occupancy and similar Taxes. CageList is a marketplace and payment facilitator and is not your tax advisor, accountant or tax agent. You must provide accurate tax information (including a Form W-9 / taxpayer identification and entity type) when requested; if you do not, we may withhold, delay or pause payouts as required by law or by Stripe. If a taxing authority requires CageList to pay Taxes, penalties or interest attributable to your activity, you will reimburse CageList on demand.
Taxes on marketplace transactions. Except as stated in the next paragraph or where required by law, CageList does not calculate, collect or remit sales, use, admissions or similar Taxes on bookings, lessons, classes, memberships or dues that Providers sell through the Platform; the Provider is responsible for determining whether such Taxes apply and for collecting them where required. If CageList is required to act as a marketplace facilitator in a jurisdiction, we will collect and remit the applicable Tax on those transactions, show it separately at checkout, and you must not collect the same Tax twice.
Taxes on CageList's own sales. For products CageList sells directly (Section 26) and for the Featured Profile subscription, CageList is the seller and will collect and remit sales tax where it is required to, calculated at checkout.
Information reporting. CageList or Stripe may issue Forms 1099-K, 1099-NEC or other information returns where required, based on the information you provided.
Content you submit. CageList may review, edit, reorder, reformat or remove listing, profile, class, plan and page content you submit, including titles, descriptions, photos (including order and captions) and pricing display text, to improve accuracy, search visibility, safety, compliance with these Terms or marketplace quality. You remain responsible for the accuracy of your listing regardless of our edits, and you retain ownership of your content subject to Section 33.
Directory Listings we compile. CageList compiles Directory Listings for facilities, academies, fields, entertainment centers, leagues, teams and similar organizations from public sources, user submissions and owner claims, and curates them by hand. They are provided for discovery and information. CageList does not guarantee that any Directory Listing is complete, accurate or current, that the organization still exists or operates, or that it endorses CageList. Unclaimed Directory Listings display an organization's name and public information in text; we do not display an organization's logo or marks until the organization claims its page and uploads them. If you represent an organization that appears in a Directory Listing and want it corrected, claimed or removed, contact support@cagelist.com; we act on reasonable removal requests.
Automated screening. To enforce Section 29, listing and profile text you submit is automatically checked for phone numbers, email addresses, URLs, social handles and similar contact information, and a submission that contains them may be rejected until it is removed.
If you book a cage, book a lesson, join a membership, pay dues or register for a class, you agree to: use the space and equipment safely and in accordance with the Provider's posted rules; supervise any minor or guest you bring; sign the required waiver before participating and ensure each adult participant you bring does the same; arrive on time and leave at the scheduled end; treat the Provider's property with care and report damage or safety concerns immediately to the Provider and to CageList; bring and use appropriate protective equipment; not bring more people than the listing, lesson or class allows; not use a residential Host's property for any purpose other than the booked activity; and not make any payment to a Provider outside the Platform for an activity arranged through it.
Before participating in any cage session, lesson, class, camp, tryout or membership session arranged through the Platform, the account holder must sign CageList's digital Liability Waiver and Release (the "Waiver"), and a parent or guardian must sign it on behalf of each minor they bring. The Waiver is versioned; you sign the current version once and must sign again when we publish a version with material changes. By signing, you acknowledge the inherent risks of baseball and softball activities, including being struck by a batted, thrown or machine-pitched ball or a bat, slips and falls, equipment failure and collisions, and you release CageList and the Provider to the extent set out in the Waiver.
Minors. A parent's or guardian's release on behalf of a minor is limited to the extent permitted by the law of the state where the activity takes place. In Florida, a parent may release a commercial provider only from the inherent risks of the activity and only with the statutory notice required by Florida law, and may not release a provider's own negligence.
Provider waivers. A Provider may ask you to acknowledge the Provider's own rules, but may not require you to sign a release or contract that conflicts with these Terms or the Waiver, or that purports to release CageList on different terms, as a condition of a Platform booking.
Lessons and classes. The same Waiver applies to lessons and classes. By booking a lesson you (or the guardian booking for a minor) also acknowledge the risks specific to instruction, including physical adjustments by the Coach and the use of training equipment.
CageList is not an insurance company and does not sell, underwrite, arrange or provide liability insurance, property-damage insurance, accident or medical coverage, host-protection guarantees, or any insurance product for any booking, lesson, class, membership, team activity, product or service on the Platform. Unlike some marketplaces that advertise host-guarantee or protection programs, CageList transactions do not include platform-funded coverage for injury, illness, property damage or theft. Providers, including Coaches, are solely responsible for carrying their own insurance and for confirming that commercial use is permitted under their policies. Participants are solely responsible for their own health and accident coverage.
Every booking, lesson and class arranged through the Platform includes: payment processing through Stripe, a signed digital Waiver on file, records of the transaction and messages, and access to CageList support for the booking-dispute process in Section 34. Nothing in this paragraph, in any badge, or in any marketing statement about "verified," "reviewed," "trusted" or "safe" is a promise about the safety of a particular Provider, space or session.
The Platform displays different kinds of pages: bookable Host inventory (backyard cages), facility and academy pages that are bookable only when enabled under Section 22, and informational Directory Listings for HitTrax and simulator locations, entertainment centers, public fields, leagues, teams and similar organizations. Appearing on the Platform does not mean a page is bookable through CageList. A page is bookable only when it accepts CageList checkout for a specific inventory unit and time. Claiming, verifying or featuring a Directory Listing does not by itself create bookable inventory; a facility becomes bookable only through the Facility Scheduling Program. Public fields, unclaimed facility pages and HitTrax locations are informational only. Multi-cage or multi-tunnel properties are generally listed as separate listings, each with its own pricing, availability, photos and commission setting, unless CageList provides and displays a different unit structure.
Claims. An authorized representative of a facility, academy, league, team or similar organization may claim its Directory Listing. Claimants must have authority to represent the organization, provide accurate information, and use any contact, roster or membership data they receive only for legitimate organizational purposes and in compliance with privacy and youth-protection laws. CageList may approve, reject, reverse or remove a claim at any time.
What a badge means. A "Verified," "Verified organizer," "Verified Team," "Claimed" or similar badge means only that CageList has reviewed a claim and accepted the claimant's representation of authority for Platform purposes. It is not a verification of licensing, insurance, safety record, background checks, financial standing, legal status, nonprofit status or quality, and it does not constitute endorsement, affiliation, sponsorship, joint venture, employment or partnership with CageList. You may not represent that CageList endorses your organization unless we have agreed in a separate signed writing. Badges may be revoked at any time.
Featured Profile (paid, auto-renewing). A claimed facility or academy may purchase a Featured Profile, which unlocks the page features described on the purchase page. The Featured Profile is a subscription that renews automatically at the interval you select (currently $49 per year or $10 per month) until cancelled. Any introductory price (for example, a reduced first year for founding facilities) applies only for the period stated at checkout, after which the standard price applies. From time to time we may also grant Featured features free of charge for a stated founding period without collecting a payment method; when that period ends the features end unless you subscribe, and nothing is charged. You authorize CageList to charge your payment method on file at each renewal. CageList sets and may change the Featured Profile price. We may raise or lower it at any time, and we may end, shorten or change any introductory, founding, promotional or complimentary pricing. A price change never applies to a period you have already paid for: it takes effect at your next renewal, and we will email the address on your account at least thirty (30) days before a renewal at a higher price so you can cancel first. Complimentary or founding Featured access is a courtesy we may grant, decline or withdraw; it carries no renewal right and continues at the then-current price only if you choose to subscribe. You may cancel at any time from your facility dashboard's billing controls (a Stripe billing portal), and cancellation takes effect at the end of the current paid period; we do not prorate or refund partial periods except where required by law. We will send any renewal reminder that applicable law requires. If a Featured Profile lapses, expires or is cancelled, your Directory Listing and your approved claim stay exactly as they are at the free tier — you do not lose your page or your verified badge by not paying. Purchasing a Featured Profile does not make a listing bookable, does not change its position in organic search beyond the features described, and does not create any obligation of CageList beyond providing the features. Section 23 contains additional terms that apply to all recurring charges.
Data you receive. Contact, membership-interest, roster-interest and inquiry data shown to you as a claimant is provided for the purpose the person submitted it. You may not sell it, add it to a marketing list without consent, or use it to contact minors directly.
CageList may offer partnership economics to verified youth organizations (including Little League® programs and similar leagues) under which the organization's own bookable listing carries a Host commission of zero percent (0%), so the organization keeps 100% of its posted cage rate on those bookings, while the Guest Service Fee continues to apply unless checkout says otherwise. The Guest Service Fee is how CageList is compensated on those bookings. Statements that "CageList takes $0 of the league's cage rate" mean $0 Host commission on that rate; they do not mean CageList earns nothing or that Players pay no fee. This is a give-back on the organization's own listing, not a routed commission or a discount funded elsewhere. Eligibility is determined by CageList, is typically gated on an admin-verified organization claim and listing configuration, and is not activated by claiming a page alone. Organizations remain responsible for insurance, tax, nonprofit and entity compliance, access rules and safety. CageList may modify, suspend or end partnership economics prospectively; completed bookings are governed by the checkout terms in effect when made.
Builder Network (dormant). CageList previously operated a Builder Network that matched homeowners seeking a batting-cage installation with independent contractors, including paid lead claims. That program has been withdrawn from the Platform and is not accepting builder applications, quote requests, lead claims or matches. No builder profile, homeowner lead or quote request is being published, shared or fulfilled. Historical transactions under the program remain governed by the terms in effect when they were made; CageList was never a party to any construction agreement, did not verify contractor licensing or insurance, and is not responsible for any work performed. If the program relaunches, its terms will be posted before it goes live and will require any participant's acceptance. Records retained from the program are described in the Privacy Policy.
Other discontinued items. CageList does not offer, and has removed all references to, any host-protection or "$1M protection" plan, any featured-listing monthly subscription, and any security-deposit mechanism. If you encounter marketing or help content that still describes one, it is out of date and these Terms control.
CageList may operate a Creators Program for approved coaches, players, parents, influencers and similar promoters ("Creators"). Participation requires application and CageList approval; CageList may approve, deny, pause or terminate Creator status or any campaign at any time in its discretion, including ending a Creator's tracked code. Creator status is not employment, agency or a fixed-term contract.
How Creators earn. Unless a Creator's campaign terms say otherwise: (a) a user who joins with the Creator's code may receive a welcome perk as displayed in program materials; (b) for referred Players, the Creator earns a share of CageList's Host commission (never the Guest Service Fee, and never any part of the Host's payout) on qualifying completed bookings by that referred user during the campaign window, commonly one hundred eighty (180) days from attribution; (c) for referred Hosts, the Creator earns under the same rules on qualifying completed bookings at that Host's listings during a window that begins when the Host's first listing is published and runs for one hundred eighty (180) days, unless campaign terms say otherwise; signup alone does not open the window; (d) earnings accrue only on completed qualifying bookings within the window and are subject to the campaign's share percentage, caps and status rules; (e) a booking yields at most one Creator commission (guest-path attribution wins if both sides are Creator-referred); and (f) Hosts are always paid under the booking's payout terms; Creator compensation is a CageList expense, not a reduction of amounts owed to Hosts.
Payouts. Creator payouts are made as cash (a Stripe Connect transfer, or a manual or off-platform payment we record) or as CageList credit, as selected for the campaign. Cash settlements are processed on a monthly cadence once accrued unpaid earnings meet the minimum shown in program materials (currently twenty-five U.S. dollars ($25.00)). We may delay, withhold, reverse or claw back earnings for fraud, self-referral, policy violations, cancelled or reversed bookings, chargebacks or similar integrity issues. If we end a campaign other than for fraud or violation, we intend to settle accrued eligible earnings, subject to verification and payment-rail readiness. Creators are independent contractors responsible for their own taxes, including any Form W-9 / 1099 obligations on cash earnings.
Advertising disclosure (required). Creators are compensated by CageList and their promotional content is therefore an endorsement subject to the U.S. Federal Trade Commission's Endorsement Guides (16 C.F.R. Part 255) and equivalent state laws. As a condition of participation, a Creator must, in every post, video, story, stream, message or other content that promotes CageList or contains a CageList code or link:
CageList may review Creator content, require corrections or removal, withhold earnings from non-compliant content, and terminate a Creator for failure to disclose. Creators agree to cooperate with any inquiry by the FTC or a state regulator about their CageList content.
CageList may offer referral credits, signup or launch credits, promotional credits and promo codes, subject to these Terms and the rules displayed in program materials (Referrals page, Help Center, checkout).
Earning. Referral rewards are earned only when the referred user completes a qualifying completed transaction, not on signup alone. For Player referrals, both parties earn credit when the referred user completes a first qualifying booking. For Host referrals, both parties earn credit when the referred Host completes a first qualifying booking as a Host (currently $25 each); listing approval alone does not earn it. A signup credit (currently $10, one per person) is granted when you create a real account, on the terms displayed when you join. Creator-attributed referrals substitute the Creator economics in Section 17 for flat referrer credit.
Using credit. Credit has no cash value, is not transferable or redeemable for cash, and may be used only on the Platform for qualifying transactions. Credit is applied at checkout on Instant Book bookings to a share of the pre-fee cage-time subtotal as displayed in program materials (currently 15%, capped at $10 per booking, with no minimum booking amount unless one is displayed), and any unused balance carries forward. Credits are spent in order of soonest expiry first. Referral and promotional credits are funded by CageList and do not reduce a Host's payout. Credit issued as a cancellation remedy under Section 6 or Section 20 is subject to the expiry shown when issued.
Expiration. Unless program materials say otherwise, referral, signup and promotional credits expire one hundred eighty (180) days after they are earned; expired credit is removed from your balance and is not reinstated. We will send an expiring-credit reminder where the product supports it, but expiry does not depend on the reminder being received.
Integrity and changes. We may limit rewards per account and period, and may cap, decline, delay, withhold, revoke or claw back credit, including after redemption, for actual or suspected fraud, self-referral, duplicate or fake accounts, purchased or incentivized signups, chargebacks, refunds, cancelled or reversed transactions, or any violation of these Terms. If a transaction against which credit was redeemed is later cancelled or reversed, we may reverse the credit. We may modify, suspend or end any program or change amounts, caps, expiry or eligibility prospectively; the terms in effect when a reward is earned govern that reward, and the terms displayed at checkout govern redemption. Credits are promotional instruments issued at no charge and are not stored value, deposits or gift certificates.
Who is paid this way. Hosts, facilities, Coaches, teams and organizations that earn money through the Platform ("Payees") are paid through Stripe Connect. You must complete Stripe's onboarding and identity or entity verification before receiving payouts, and you agree to the Stripe Connected Account Agreement. If you onboard as a business, nonprofit or other entity, you are responsible for choosing the correct entity type and providing accurate EIN and tax information. CageList does not guarantee that a particular entity type or nonprofit status is available or appropriate for you.
Timing. Booking payouts are released no earlier than forty-eight (48) hours after the session's scheduled completion, and are then transferred in a daily batch; a payout is therefore typically initiated two to three days after a session, and Stripe's own settlement time to your bank is additional. CageList does not offer next-day or instant payouts. Lesson payouts follow the same rule: a lesson is marked complete after it ends, held forty-eight (48) hours, and transferred in the next daily batch. Class and camp payouts are released forty-eight (48) hours after the last session day, in the daily batch. Membership and dues transfers are made after each member's payment succeeds. Payout timing may be extended for cancellation windows, disputes, chargebacks, verification gaps and risk controls.
Holds, set-off and clawback. CageList may delay, withhold, set off, reverse or claw back payouts (including amounts shown as pending) to investigate or cover fraud, disputes, chargebacks, refunds, tax or identity verification gaps, policy violations or legal compliance. If a chargeback, dispute or refund is attributed to your listing, lesson, class, plan or conduct, you will reimburse CageList on demand for the disputed amount and related processor, network and reasonable costs, and we may deduct them from future payouts.
Migrated accounts. If your account and bookings were migrated from a prior platform, bookings that were already settled on that platform are not paid again through CageList.
What the coaching marketplace is. Coaches are independent instructors who create a coach profile, set their own lesson prices, additional-athlete pricing, maximum athletes per lesson, availability, lead time and cancellation tier, and decide whether to accept each lesson. CageList provides the profile, scheduling, payment, messaging and verification tooling described in these Terms. CageList does not select coaches for you, does not employ, train, supervise or direct Coaches, does not guarantee any Coach's qualifications, conduct, availability or results, and is not the provider of instruction.
Insurance. CageList does not provide, arrange or fund insurance of any kind for Coaches or lessons (Section 12). Coaches must carry their own liability insurance appropriate to instructing others, including minors, and are responsible for confirming that their coverage applies at each location where they teach. Clients are responsible for their own health and accident coverage.
Fees. For a lesson booked with a Coach the client found through CageList, CageList retains a platform fee of 2% of each seat price and charges the client a one-time finder's fee of $10 on the first lesson with that Coach; the Coach receives 95% of the seat price. For a lesson a Coach's own client books through the Coach's CageList page, CageList retains no platform fee and the client pays the card-processing cost (currently 2.9% plus $0.30 per seat) in addition to the seat price; the Coach receives 100% of the seat price. Which model applies is determined when the client's first seat with that Coach is booked and is shown at checkout.
Booking a lesson. A client (an adult booking for themselves, or a parent or guardian booking for one or more minor athletes) selects a Coach, time and number of athlete seats and pays at checkout. Each seat is a separate charge. The first lesson a client books with a Coach is subject to a twenty-four (24) hour decline window during which the Coach may decline; if the Coach declines, every seat is refunded in full to the original payment method, including any finder's fee. If the window passes without a decline, the lesson is confirmed. Returning clients are confirmed instantly. The Coach's cancellation tier, prices and athlete limits are copied onto the lesson at booking; a later change by the Coach does not affect a booked lesson.
Additional athletes and join links. The organizer may add athletes and pay for their seats, or send a join link so another parent or guardian creates their own CageList account and pays for their own seat. Each payer is responsible for the athlete they pay for, must sign the Waiver for that athlete, and receives that seat's notices and any refund. The organizer is the Coach's point of contact for the lesson; every paying participant may message the Coach.
Cancellation, reschedule and refunds (per seat). The Coach's cancellation tier (Flexible, Moderate or Strict, with the same hour windows as Section 6) applies to each seat. If a payer cancels a seat before the window closes, that seat is refunded in full to the original payment method; inside the window but before the start, 50% of the seat price is issued as CageList credit; after the start, nothing is due. If the Coach cancels or declines, every seat is refunded in full in cash, including any finder's fee. The Coach or the organizer may propose one new time; the other may accept or decline, and a reschedule accepted by both is free. A declined proposal leaves the lesson as booked; cancelling afterwards follows the rules above. CageList may, in its discretion and without creating an obligation to do so, refund a seat or cancel a lesson with a full refund where it determines a Coach did not deliver the lesson, a safety concern exists, or a payment error occurred.
Conduct. Coaches must comply with Section 7, with any safe-sport, abuse-prevention and mandated-reporter obligations that apply to instruction of minors in their state, and with the Coach conduct standards in program materials. Clients and guardians must supervise their athletes as required by the Coach's policies and by law. Either party may report a concern to support@cagelist.com; CageList may suspend a Coach or client while it reviews a report.
Location. Lessons take place at a location the Coach specifies (which may be a facility, a Host's cage, a public field or the Coach's own space). The property owner's rules and any facility fees are between the Coach and that owner; CageList does not provide the location and is not responsible for it.
The program. Coaches who apply to list lessons participate in CageList's verification program. As part of it, CageList orders a criminal background check on the applicant from Checkr, Inc., a consumer reporting agency, using a package that currently includes a Social Security number trace, national and county criminal record searches, a sex-offender registry search and a global watchlist search. Before a check is ordered, the applicant receives a standalone disclosure and gives written authorization as required by the Fair Credit Reporting Act; these Terms are not that disclosure or authorization. The applicant completes Checkr's identity and consent flow directly with Checkr.
Fee. An approved Coach pays a one-time verification fee of $65 (currently $55 passed through to Checkr and $10 retained by CageList), charged only after the report is complete with a clear result and CageList has approved the application. There is no annual renewal fee. CageList currently funds a re-check for active Coaches approximately every three years; we may change that interval prospectively. Because the fee is charged only after approval, it is non-refundable once charged.
How results are used. CageList uses the report only to decide whether to approve, continue or end a Coach's participation in the program. If a report contains information that may lead CageList to decline or end participation, the applicant receives a pre-adverse-action notice with a copy of the report and a summary of FCRA rights, a reasonable period to dispute the report's accuracy with Checkr, and a final notice if the decision stands. CageList does not decline an applicant for report-related reasons outside that process. Report contents are held by Checkr; CageList receives the report result and status and stores identifiers and a status history, as described in the Privacy Policy.
What "Verified Coach" means and does not mean. A "Verified" badge on a Coach profile means the Coach completed CageList's verification program, including a background check that did not result in adverse action, at the time it was run. It does not mean CageList has verified the Coach's coaching credentials, playing history, certifications, insurance, first-aid training or teaching ability; that the Coach has no record of any kind; that the Coach is safe; or that CageList monitors the Coach after the check. Background checks are limited by the sources searched, the jurisdictions covered and the accuracy of public records, and a check reflects only the point in time it was run. Clients and guardians remain responsible for their own judgment and supervision.
Coach obligations. Coaches must promptly inform CageList of any arrest, charge, conviction, protective order or investigation involving violence, sexual misconduct, offences against minors, or fraud that occurs after their check, and consent to a re-check on request. Failure to do so is grounds for immediate removal.
How a facility becomes bookable. A claimed facility or academy may ask CageList to enable online booking. CageList reviews the request and, if approved, enables scheduling for that listing and sets its commission. Until CageList enables it, a facility page is informational only (Section 13). CageList may enable, pause or disable scheduling for any facility at any time.
How bookings work. An enabled facility's bookings run on the same engine as backyard bookings: the same checkout, cancellation tiers (Section 6), Waiver requirement, messaging and payout rules (Section 19), as configured on the listing. The facility sets its own hours, units, prices and cancellation tier and may choose Request to Book or Instant Book. Section 4 applies.
Fees. The facility pays the per-listing commission CageList sets at approval (our standard rate is 5% of the booking amount, which we describe to facilities as 3% card processing plus 2% CageList; Section 5). CageList may set a different commission for a particular facility, including 0% for founding partners. Players pay the Guest Service Fee shown at checkout.
Facility obligations. In addition to Section 7, by asking CageList to enable scheduling, and by accepting bookings once it is enabled, a facility agrees that it carries commercial general liability insurance covering paid public use of its space, that its use is permitted under applicable zoning and lease terms, that it will honor bookings made through the Platform on the same terms as walk-in customers, and that it will not charge Platform-booked customers any fee not shown at checkout.
This Section applies to every recurring charge on the Platform: facility membership plans, team dues plans, and the Featured Profile subscription (Section 14).
Facility memberships. A facility may offer membership plans (for example, a monthly plan with a number of included sessions or unlimited sessions within stated hours, capacity limits, and optional priority-booking windows). When you join a plan, CageList, as the merchant of record, charges your payment method the plan price at the start of each billing period, retains its platform share, and transfers the remainder to the facility. Included sessions reset each period and unused sessions do not roll over unless the plan page says they do. A membership entitles you to what the plan describes at the facility that offers it and nothing else; the facility is responsible for honoring it. Member sessions are still subject to the facility's rules, availability and the Waiver.
Team dues. A team manager may set up dues plans so that families pay the team on a recurring basis. When you subscribe, CageList, as merchant of record, charges you each period, retains its platform share, and transfers the remainder to the team's connected account. Dues are the team's fees for the team's activities; CageList does not run the team, set its roster or refund policy, or guarantee playing time, coaching quality or the team's continued existence. Roster status is determined by the team as described in Section 25.
Automatic renewal. Each recurring plan renews automatically at the interval and price shown when you subscribe, and continues until you cancel. By subscribing you authorize CageList to charge your saved payment method at each renewal without further notice, except the reminders required by law. If a plan ever offers an introductory price, its length and the price that applies afterwards are shown before you subscribe.
Cancelling. You may cancel any recurring plan at any time from your account (your membership or team billing controls open a Stripe billing portal), or by emailing support@cagelist.com. Cancellation takes effect at the end of the current paid period; you keep access until then. We do not prorate or refund a partial period except where required by law or where the facility or team cancels the plan mid-period, in which case the unused portion is refunded or credited as described below.
Price changes. A price change never applies to a period you have already paid for. If a facility or team changes a plan's price, the new price applies only to people who subscribe after the change. For the Featured Profile, CageList sets the price and may change it at renewal as described in Section 14. In every case, an existing subscription's price is not raised without notice by email to the address on your account at least thirty (30) days before the renewal that carries the new price, and the chance to cancel first.
Failed payments. If a renewal payment fails, we retry as Stripe's rules provide; access may be suspended while a payment is past due and the plan cancelled if it remains unpaid.
Provider cancels or closes. If a facility or team ends a plan, closes, or cannot honor it, the plan is cancelled at the end of the current period or immediately, and any prepaid unused period is refunded to your original payment method or issued as CageList credit as CageList determines. CageList may recover such refunds from the facility's or team's payouts.
Disputes about what you received are between you and the facility or team, but CageList may, in its discretion, refund or credit a period where a plan was clearly not honored, and recover it from the Provider.
Facilities, academies, Coaches and teams may list group sessions with a fixed number of seats. Registration is complete when your payment succeeds; a seat is reserved only at that moment, and a seat that cannot be reserved (for example, because the last one was taken while you were checking out) is not charged. CageList charges the registration to its own account, holds the funds, and pays the organizer after the session runs plus a forty-eight (48) hour hold.
Cancellation and refunds. If the organizer cancels a class, every registrant is refunded in full to the original payment method. If you need to withdraw, contact support@cagelist.com; whether a withdrawal is refunded depends on the organizer's stated terms for that class and, where none are stated, on the Moderate cancellation window in Section 6 applied to your seat. Tryouts are evaluations only; registration does not guarantee a roster spot, and a tryout fee is not refunded because a player is not selected.
Minors. Class registrations for minors must be made by a parent or guardian who signs the Waiver for each registered athlete and provides the athlete's name and any emergency or medical information the organizer requires. That information is shared with the organizer for the purpose of running the class.
Team managers may claim or create team pages, publish seasons, events, announcements, roster openings and "team needs" posts, and collect roster interest from players and families. Players and families may post free-agent listings. These tools are directories and communication tools; CageList does not run tryouts, select rosters, verify a team's claims, or guarantee that a roster opening or free-agent listing is genuine, current or available.
Rosters and minors. A team's public page displays team-level information only. Rosters of minors are never displayed publicly or indexed. Roster interest submitted about a minor must be submitted by the minor's parent or guardian, is shared only with that team's manager, and may be used by the team only to evaluate and contact the family about that team. A team manager who receives roster interest or dues-payer information may not sell it, add it to unrelated marketing, or contact a minor directly rather than the guardian.
Affiliate links (most products). Most products in the gear store, buyer's guides and blog are affiliate links. When you click one, you leave the Platform for a third-party retailer or marketplace (including Amazon, retailers on the Impact and CJ Affiliate networks, and brands using Affiliatly and similar programs) and CageList may earn a commission on a qualifying purchase at no additional cost to you. As an Amazon Associate, CageList earns from qualifying purchases. The retailer, not CageList, is the seller: its prices, availability, shipping, returns, warranties and privacy practices govern your purchase, and CageList has no responsibility for the product or the transaction. Product descriptions, "essentials" lists, bundles and quiz results are editorial recommendations, not guarantees of fitness, safety or performance. We record that you clicked an affiliate link (see the Privacy Policy).
Products CageList sells directly. A small number of products (currently certain pitching machines and related equipment supplied by JUGS Sports) are sold by CageList directly through Stripe Checkout. For those:
Quotes. Where a product page says "request a quote," submitting the form is not an order; a quote we send is an offer that expires as it states.
CageList-branded merchandise is offered through a store operated by Fourthwall, a third-party print-on-demand provider. You browse on cagelist.com, but when you check out, the order, payment, production, shipping, returns, exchanges and customer service are handled by Fourthwall under Fourthwall's terms and privacy policy, and Fourthwall is the seller of record. CageList licenses its marks and designs for the merchandise and receives a share of the sale. CageList is not responsible for order fulfillment or product quality and cannot access or change a Fourthwall order; contact Fourthwall support for order issues.
Public profiles and the feed. Adult users may create a public profile at a handle (cagelist.com/@handle), post updates, follow other users, and see a feed of posts from people they follow. Handles are allocated first-come and may be reclaimed by CageList where they infringe a right, impersonate a person or organization, are inactive, or violate these Terms. Anything you post to a public profile or the feed is public and may be seen by anyone, indexed by search engines, and shared. Do not post anything about another person, including a minor, without their (or their guardian's) permission.
Parent-managed Player Profiles. A parent or legal guardian may create a Player Profile describing a minor athlete they are responsible for. Player Profiles are designed so that the minor is described by the guardian and is never an account holder: the minor has no credentials, cannot log in, post, message or be messaged, and the guardian supplies every piece of information. The following rules apply and are commitments of the product, not merely current settings:
Content standards. You may not post content that is unlawful, harassing, sexually explicit, hateful, violent, deceptive, infringing, or that reveals another person's private information; content depicting a minor other than your own or one you are authorized to represent; or content that solicits off-platform transactions (Section 29). CageList may remove content and suspend accounts at its discretion and is not obliged to monitor content but may do so.
Messaging. Logged-in users may message a Host about a listing before booking, message the other party to a booking or lesson, and message Coaches and teams as the product allows. Messaging exists to coordinate Platform activity. CageList may review message content and attachments, by automated means and by staff, to enforce these Terms, respond to reports, investigate disputes and chargebacks, and protect users (including minors); we describe this in the Privacy Policy. Messages are not private communications with CageList, and CageList is not obliged to relay, monitor or respond to them.
No off-platform payment or circumvention. Because CageList's fees, the Waiver, payment protections and dispute process all depend on the transaction running through the Platform, you may not use the Platform (including messaging, listings, profiles or reviews) to arrange, solicit, request or accept payment for a cage session, lesson, class or membership outside the Platform, or to share contact details for that purpose. To enforce this, listing text, profile text and messages are automatically checked for phone numbers, email addresses, URLs, social handles, payment-app handles and similar contact or payment cues; a message that appears to share them before a booking or lesson is confirmed is blocked, and listing text that contains them is rejected. A Host or Coach who takes a Platform-introduced customer off-platform, or a customer who requests it, may have their account suspended, listings removed, badges revoked, credits forfeited and pending payouts held pending review, and remains liable for the fees CageList would have earned. This Section does not restrict a Coach's or facility's existing customers from booking with them directly; it restricts using the Platform to divert Platform-introduced transactions.
Contacting minors. Adults may not use messaging to contact a minor. All communication about a minor athlete goes to the parent or guardian who holds the account.
Public reviews. Players may review Hosts and facilities after a completed booking, and lesson clients may review Coaches after a completed lesson; Hosts and Coaches may respond publicly. Reviews must be based on your own genuine experience, must be honest, and must not contain personal information, threats, discriminatory content, or anything that violates Section 28. You may not offer or accept anything of value in exchange for a review, review your own listing or a competitor's, or use reviews to solicit off-platform business. CageList does not verify reviews but may remove or decline to publish any review or response that violates these Terms, appears inauthentic, or is the subject of a dispute, and may display reviews and aggregate ratings as it sees fit. Reviews are user opinions, not CageList's. Provider notes about clients. After a completed booking or lesson, a Host or Coach may leave a private note about the Player or client. These notes are never published, are not shown to the person they describe, and are visible only to Providers deciding whether to accept that person's future bookings; they are subject to the same honesty and content rules.
CageList is open to everyone. Providers may not decline, cancel, condition or price a booking, lesson, membership, class or roster spot on the basis of race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, disability, familial status, age (other than lawful youth-only or adult-only activities), or any other characteristic protected by federal, state or local law, and may not post listing rules or reviews that do so. A Provider may decline a booking for legitimate, consistently applied reasons (party size, stated activity, prior conduct, safety, availability), and CageList may ask a Provider to explain a pattern of declines. Facilities open to the public are places of public accommodation and must comply with accessibility laws; listings should accurately describe accessibility features. Violations may result in removal from the Platform.
You may not: use the Platform for any unlawful purpose; provide false, misleading or incomplete information, including about age, guardianship, authority, licensing, insurance, qualifications, nonprofit status or affiliation with CageList; create or use more than one account, or an account for someone else; interfere with, reverse-engineer, scrape, crawl, harvest or bulk-download the Platform, its directory data, listings, profiles or content, or use bots or automated means to access it except as search engines are permitted by robots.txt; circumvent CageList's payment system or fees, or solicit, request or accept off-platform payment for Platform-introduced transactions (Section 29); share or use contact information obtained through the Platform for any purpose other than the transaction it was provided for; contact a minor, or create, view or share a Player Profile without guardian authority; harass, threaten, stalk, discriminate against or defame another user; misuse, damage or steal a Provider's property; bring unauthorized guests or exceed listed capacity; misrepresent a listing, class, plan or lesson; submit fraudulent claims, misuse badges, or hold yourself out as CageList-endorsed; engage in Creator or referral fraud (including self-referral, fake bookings and incentivized signups); post reviews you did not earn or that were paid for; promote CageList as a Creator without the required disclosures; purchase gear for resale; upload malware, or attempt to access another user's account or data; use the Platform to build a competing directory or dataset; or assist anyone else in doing any of the above.
CageList's property. The Platform, its software, design, text, graphics, logos, marks (including CAGELIST and the C-seam mark), data compilations (including the directory), and all related intellectual property are owned by CageList or its licensors and are protected by law. You receive a limited, revocable, non-exclusive, non-transferable license to use the Platform for its intended purpose. You may not copy, modify, distribute, sell, lease, frame or create derivative works from any part of it without our written permission. Feedback you give us may be used without obligation to you.
Your content. You retain ownership of content you submit: listing and profile text and photos, posts, reviews, messages, class and plan descriptions, team page content and similar materials ("Your Content"). You grant CageList a non-exclusive, worldwide, royalty-free, sublicensable (to service providers) license to host, store, reproduce, display, distribute, adapt (for formatting, cropping and technical purposes), and, for adult Your Content only, use in marketing and promotion of the Platform, for as long as Your Content remains on the Platform and for a reasonable period afterwards to the extent it has been incorporated in materials or caches, and indefinitely for records needed for disputes, legal compliance and safety. Content on a Player Profile, and any photo, video, name or likeness of a minor, is excluded from the marketing and promotion license; see Section 28. You represent that you own or have the rights to Your Content, that it does not infringe or violate any right of another person (including privacy and publicity rights of anyone depicted), and that you have the consent of every identifiable person in a photo or video you upload.
Directory Listing content. Information about an organization on an unclaimed Directory Listing is compiled from public sources under fair-use and factual-information principles; trademarks appearing in it belong to their owners and are used only to identify the organization.
Step 1: Booking support and mediation. For a dispute between users arising from a booking, lesson, class, membership or dues plan (for example, a no-show, damage, or a session that did not happen as described), contact support@cagelist.com within seven (7) days of the scheduled session. CageList will review the records and may, in its discretion, issue a refund or credit, adjust a payout, or make a determination. CageList's determination is not a guarantee, insurance or an admission, and CageList is not a party to the dispute. Disputes about Directory Listing content, claims, badges or organization pages may be reviewed at CageList's discretion; CageList does not mediate internal organization disputes. Disputes about gear you bought from a third-party retailer are with that retailer; disputes about a Fourthwall order are with Fourthwall.
Step 2: Informal resolution with CageList. Before starting arbitration or a court action against CageList, you agree to send a written notice describing the claim and the relief sought to legal@cagelist.com (and CageList will do the same to your account email), and to attempt in good faith to resolve it for at least thirty (30) days.
Step 3: Binding arbitration. Any dispute, claim or controversy between you and CageList arising out of or relating to these Terms, the Waiver, the Platform, or any transaction or relationship arising from them, that is not resolved under Step 2, will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules then in effect, before a single arbitrator. The Federal Arbitration Act governs this Section. The arbitrator has exclusive authority to decide all issues, including arbitrability, except that a court decides the enforceability of the class-action waiver. Hearings will be held by video or at a location reasonably convenient to you under AAA's rules. AAA's consumer fee schedule applies; CageList will pay its share and any arbitration fees above what you would pay to file in court, as the rules provide. Either party may instead bring an individual claim in small-claims court for matters within that court's jurisdiction.
Class action and jury waiver. You and CageList each agree that claims will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, representative or private-attorney-general proceeding, and each waives the right to a jury trial. If this waiver is found unenforceable as to a particular claim, that claim will proceed in court, not arbitration, and the rest of this Section remains in effect.
Opt-out. You may opt out of arbitration and the class waiver by emailing legal@cagelist.com from your account email with the subject "Arbitration opt-out" within thirty (30) days after you first accept these Terms (or after any amendment to this Section). Opting out does not affect any other part of these Terms.
Exceptions. Either party may seek injunctive or other equitable relief in court to protect intellectual property or to stop unauthorized access or scraping, without first arbitrating.
Time limit. Any claim must be brought within one (1) year after it arises, or the shortest period allowed by law if longer.
To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless CageList, LLC and its members, managers, officers, employees, contractors, affiliates, service providers and agents from and against all claims, liabilities, damages, losses, Taxes, penalties, interest, chargebacks, fines and expenses, including reasonable attorneys' fees, arising out of or related to: your use of the Platform; Your Content, including any person depicted in it; your listing, profile, class, plan, lesson or team page; your booking, lesson, class, membership or dues plan and anything that happens during it; your facility, equipment, staff, guests, athletes and invitees; your Creator or referral activity; your organization, nonprofit or authority representations; your Player Profiles and your attestation of guardianship; your tax obligations; your breach of these Terms, the Waiver or any law; your interaction with another user; and any product you buy through the Platform and use. CageList may assume the defense of any matter subject to indemnification, and you will cooperate.
The Platform is provided "as is" and "as available." To the fullest extent permitted by law, CageList disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, accuracy, availability and non-interruption, as to the Platform and everything on it.
CageList is not liable for third parties. CageList is a marketplace and directory operator. It is not liable for the acts, omissions or conduct of any Host, facility, Coach, Player, client, member, organizer, team, Creator, organization, guest, athlete, invitee, retailer, manufacturer, fulfillment provider or other third party; the condition, legality, safety, availability or quality of any space, equipment, lesson, class, membership, team, product or service; injury, illness or death sustained during any session, lesson, class, tryout, team activity or product use; property damage or theft; the accuracy of any Directory Listing, profile, badge, background-check result or review; the availability of any payout, credit, discount or Creator earnings; or any content posted by users.
No indirect damages. To the fullest extent permitted by law, CageList is not liable for indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, however caused, even if advised of the possibility.
Cap. To the fullest extent permitted by law, CageList's total liability for all claims relating to the Platform or these Terms will not exceed the greater of (a) the fees you paid to CageList (excluding amounts passed through to Providers or third parties) in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars ($100). For a product CageList sold you directly, the cap is the price you paid for that product.
Exceptions required by law. Some states do not allow limitation of implied warranties or of incidental or consequential damages, so parts of this Section may not apply to you; in those states CageList's liability is limited to the greatest extent the law allows. Nothing in these Terms limits liability for fraud, or for death or personal injury caused by CageList's own gross negligence or willful misconduct where that limitation is prohibited.
CageList is not responsible for delay or failure to perform caused by events beyond its reasonable control, including natural disasters, severe weather, fire, flood, epidemic, labor disputes, acts of government, war, terrorism, civil unrest, internet, telecommunications or hosting failures, payment-processor outages, service-provider failures, or utility failures. Weather or similar disruptions affecting a booking, lesson or class are handled under the cancellation, weather-credit or reschedule rules in the product and do not create insurance coverage or an obligation to issue a cash refund beyond those rules.
By you. You may close your account at any time from account settings. Closing your account cancels your future bookings and lessons, archives your listings, unpublishes any coach profile, forfeits unused credits, stops every recurring plan you pay for (an active plan ends at the close of its current paid period; a past-due plan ends immediately) and every recurring plan you sell, and permanently deletes the Player Profiles you created along with their media. Records we must keep are described in the Privacy Policy.
By CageList. We may suspend or terminate your account, listings, badges, Creator status, plans or access to any feature at any time, with or without notice, for violation of these Terms or the Waiver, fraud or chargeback abuse, safety concerns (including any allegation involving a minor, which we may act on before it is resolved), legal requirement, prolonged inactivity, or any other reason in our reasonable discretion. On termination, pending bookings and lessons may be cancelled and refunded or credited as we determine; recurring plans you sell are cancelled and members refunded for unused periods from your payouts; recurring plans you pay for end at the end of the current period unless we determine otherwise; payouts may be held under Section 19; and credits, Creator earnings, claims and badges may be forfeited as these Terms allow. Sections that by their nature should survive (Section 48) do so.
If you believe content on the Platform infringes your copyright, send a notice to legal@cagelist.com containing: your physical or electronic signature; identification of the copyrighted work; identification of the material and its location (URL); your contact information; a statement that you have a good-faith belief the use is not authorized by the owner, its agent or the law; and a statement under penalty of perjury that the notice is accurate and that you are the owner or authorized to act for the owner.
Counter-notice. If your content was removed and you believe it was not infringing, you may send a counter-notice to the same address containing your signature, identification of the removed material and its former location, a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification, your name, address and phone number, and consent to the jurisdiction of the federal court for your district (or, if outside the U.S., the Middle District of Florida) and to accept service from the complainant. We may restore the material in ten to fourteen business days unless the complainant files a court action.
Repeat infringers. We terminate the accounts of users who are repeat infringers in appropriate circumstances.
These Terms are governed by the laws of the State of Florida and applicable federal law, without regard to conflict-of-law rules. Subject to Section 34, any court proceeding permitted by these Terms (small-claims actions, actions to compel, confirm or vacate arbitration, and actions by parties who have opted out) must be brought in the state or federal courts located in Osceola County, Florida, and you consent to their jurisdiction, except that a small-claims action may be brought in the small-claims court where you reside.
If you provide a mobile number, CageList may send text messages related to your account and activity, including one-time verification codes, booking confirmations, requests, approvals, declines, expirations and reminders, held-booking updates, payment, refund and payout notices, listing status updates, review prompts, credit-expiry reminders, message-received alerts, lesson notices to Coaches, and similar activity notices as the product adds them. We do not send marketing text messages unless you separately opt in. Message frequency varies with your activity. Message and data rates may apply. Reply STOP to opt out at any time (you may receive one confirmation), or HELP for help, or email support@cagelist.com. Consent to texts is not a condition of using the Platform, but opting out may mean you miss time-sensitive notices. We record when and how you consented. The Privacy Policy (SMS section) describes how we handle your number and opt-in data. Twilio delivers our messages as a service provider.
You agree that CageList may give you notices, disclosures, receipts, tax forms (where you consent), renewal reminders and other communications electronically (by email to your account address, by text where you have consented, or by posting on the Platform) and that those communications satisfy any legal requirement that they be in writing. You agree that your electronic acceptance of these Terms, the Waiver, a coaching or program agreement, a subscription, or a purchase, by clicking, typing your name, or checking a box, is your legally binding signature under the federal E-SIGN Act and Florida's Electronic Signature Act. Keep your email address current; you may withdraw consent to electronic delivery by closing your account. You may request a paper copy of any legal document at legal@cagelist.com.
CageList's Privacy Policy explains how we collect, use, share and protect personal information, including staff access to your account for support, background-check data, and information about minors. By using the Platform you agree to the Privacy Policy, which is incorporated into these Terms.
If any provision of these Terms is held invalid, illegal or unenforceable, it will be modified to the minimum extent necessary to be enforceable or, if that is not possible, severed, and the remaining provisions remain in full force, except as Section 34 provides for the class-action waiver.
These Terms, together with the following documents to the extent they apply to you, are the entire agreement between you and CageList about the Platform and supersede all prior agreements and representations, including any terms of service from a platform your account was migrated from: the Privacy Policy; the Cookie Policy; the Liability Waiver and Release you sign; the cancellation tier, prices, fees and other terms shown at checkout for each transaction; a Coach's lesson terms shown at booking; membership, dues, class and Featured Profile terms shown at purchase; the Creators Program and campaign materials; the Referrals and Credits program materials; the Little League partnership materials; the Host Resources safety, cancellation, weather and tax guidance (which is informational and does not create obligations of CageList); and Stripe's Connected Account Agreement and Services Agreement to the extent they apply to you.
No failure or delay by CageList in exercising any right under these Terms is a waiver of it, and no single or partial exercise precludes any further exercise.
You may not assign, transfer, delegate or sublicense your account or your rights or obligations under these Terms without our written consent; any attempt to do so is void. CageList may assign these Terms without restriction, including in a merger, acquisition, reorganization or sale of assets, and your continued use after notice of assignment is your acceptance.
Sections 5 (as to amounts owed), 8, 12, 16, 19 (as to holds, set-off and reimbursement), 21 (as to reporting obligations), 26 (as to completed orders), 29, 33, 34, 35, 36, 38 (as to effects of termination), 40, 44, 45 and 48 survive termination of these Terms or your account.
CageList, LLC, 3104 E Camelback Rd, Unit #8011, Phoenix, AZ 85016 · legal@cagelist.com (legal notices, arbitration opt-out, copyright complaints) · support@cagelist.com (bookings, lessons, subscriptions, orders) · privacy@cagelist.com (privacy requests, Player Profile concerns).