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Your payout is released 48 hours after the session finishes — not when it's booked. That gap covers the cancellation window, so nobody gets paid for a session that later falls apart.

Released payouts go out in a batch once a day, and Stripe then moves the money to your bank on its own schedule, which is usually another business day or two. A Saturday morning session typically lands midweek.

Nothing moves at all until your Stripe onboarding is finished. If sessions are completing and no money is arriving, that is almost always the reason.

CageList takes 10% of the cage rate you set. You keep the rest. Card processing is already inside that number — there is no second fee taken later, and no monthly charge for listing.

The guest pays a separate 10% service fee on top of your rate. That comes out of their pocket, not yours, and it's shown to them before they pay.

CageList is a marketplace, not an insurer. We don't provide coverage for your property or for what happens on it, and we'd be doing you a disservice to imply otherwise.

Every guest signs a digital waiver before their session, and that waiver is kept on file. That is real protection, but it is not insurance.

Call your homeowner's or commercial insurer, tell them plainly that you're renting out a batting cage for money, and ask what they need. Most people find it's a small endorsement rather than a new policy — but you want that conversation on record before your first booking, not after an incident.

Because they're the ones moving the money, and they're legally required to know who they're sending it to. It's the same identity check any payment processor runs.

CageList never sees or stores those documents — they go straight to Stripe. You only do it once.

Look at what's already listed near you and price against it — that's the number your guests are comparing you to. A backyard tunnel with a good net and lights sits at the lower end; add a quality machine, turf and a screen and you move up.

Underpricing doesn't win you bookings the way people expect. It signals a rough setup. Price it at what it's worth, put up real photos, and let the photos justify the rate.

No. You set the hours you're open, and you can block off any date without giving a reason. Plenty of hosts run two evenings and a Saturday morning.

Set the hours you'll genuinely honour rather than the hours that maximise bookings. A cancelled session costs you more than a slot you never offered.

Message them first — most damage is honest and gets sorted between two adults in a day. If it doesn't, report it to us with photos and we'll step in.

CageList does not hold security deposits. We looked hard at them and concluded they scare off far more good guests than they ever recover in damage.

We'd ask you not to, and the platform actively discourages it — contact details get scrubbed from messages before a booking is confirmed.

It isn't about the fee. Off-platform sessions have no waiver, no record, no payment protection and no recourse for either of you if something goes wrong. The waiver is the thing that matters, and it only exists on a real booking.

We built a free directory of legitimate baseball and softball facilities so players could find you, the same way a restaurant appears on a maps listing without signing up for anything. It's a curated list of real businesses, not a scrape.

It costs you nothing. Nobody can book your cages through it, and no prices appear unless you add them.

Claim it and the page becomes yours — correct hours, your own photos, your booking link, and the enquiries that come through it. If you'd rather not be listed at all, tell us and we'll take it down.

Not by default. A facility listing is a directory profile — people find you and then contact you the way they always have.

Online booking is something we switch on per facility, using the same engine backyard hosts use: your lanes, your hours, card payment up front, and the money in your account after the session. It's opt-in and we set it up with you rather than flipping it on remotely.

If you want it, say so and we'll walk you through what it takes.

Being listed is free, permanently. Your name, address, phone and a map pin cost nothing and always will — the directory only works if it's complete.

The $49 a year upgrade is the profile: your own photos, full hours, your website and booking links, your programmes and pricing, and the enquiries that come in through the page. First month is free so you can see whether anything actually arrives before you pay for it.

Yes, on a facility that's set up for booking. You can sell a recurring membership or a block of sessions, and members get their rate applied automatically when they book.

It's the same payment rails as everything else, so the money settles the same way and you're not running a second system.

Yes. Academies get a profile built around what you actually sell — lesson pricing, programmes, camps, and the coaches on your staff — rather than an hourly cage rate.

Parents searching for hitting instruction in your area are the people we send there.

Claim the listing and you can edit all of it yourself, immediately. That's the fastest route and it means you never have to ask us again.

If you just want one thing corrected without claiming anything, send us the fix and we'll make it.

It's free. Send us the league and we'll build the page — divisions, season dates, where you play, and how someone joins.

The reason to do it is roster spots. Adult leagues lose teams every season to people who simply couldn't find them, and a searchable page fixes that better than a Facebook group does.

Not on your own cage. A league listing its own cage keeps everything the cage earns — we take nothing. That money should stay with the league.

It's a deliberate exception, not a promotion, and it doesn't expire.

Yes. Book the block of time you need and put the headcount in the notes — hosts set a capacity limit and would much rather know twelve players are coming than find out on the night.

For winter, book early. Indoor space in January is the scarcest thing on the platform and it goes months ahead.

You set the amount and the schedule, parents pay through CageList, and it goes to the team's account — not into a coach's personal Venmo, which is how most teams end up in an awkward conversation.

Everyone can see who has paid and who hasn't, which tends to solve the chasing problem on its own.

Open roster spots are listed by league and by team, with the age group, the level and the season. Message the coach directly from the listing.

If nothing near you is open, list yourself as a free agent — coaches search that list when someone drops out mid-season, and they usually need somebody fast.

A functional DIY tunnel — poles, net, and a weekend of your own labour — starts in the low thousands. A professionally installed cage with a proper frame, quality netting, turf and lighting runs considerably more, and the range is wide enough that a national average is useless to you.

Our calculator prices it against your actual dimensions and the materials you'd pick, which is a far better number than anything you'll get from a blog post.

Yes. We keep a network of builders who install cages for a living, listed by the areas they actually serve.

Tell us the space you're working with and roughly what you want, and we'll point you at the ones who cover you.

Apply and tell us where you work, what you install, and show us a few finished jobs. We check the work before we send anyone your way — the network is only worth anything to homeowners if we're honest about who's on it.

Seventy feet long, twelve to fourteen wide and twelve high is the size most people land on — long enough for a machine at real distance, wide enough that a right- and left-handed hitter both fit, tall enough that a normal swing doesn't catch the roof.

Fifty-five feet still works for tee and front-toss. Below about forty you're building a hitting station, which is a perfectly good thing to build as long as you know that's what it is.

A parent or legal guardian, before the session — not the coach, not an older sibling, and not the kid.

Sign it when you book rather than in the driveway. Hosts are within their rights to turn away a player who isn't covered, and nobody enjoys that conversation.

Email safety@cagelist.com with the booking and what happened, in whatever detail you can manage.

In an emergency, call 911 first — we are not an emergency service.

Hosts have a profile with their reviews on it, and everything you arrange runs through CageList messaging so there's a record of what was agreed.

Read the reviews before you book — a backyard cage with a string of honest reviews from local parents tells you more than any badge we could invent.

Try the email you booked with first, then the phone number — accounts created early on may be tied to one and not the other.

If neither gets you in, write to us with the email or phone number you think is on the account and we'll find it and sort it out. Don't create a second account; you'd lose your booking history and any credit sitting on the first one.

Email you change yourself: Settings → Profile. We send a confirmation to the new address, and it only takes effect once you click that.

Phone is different. Changing it means re-verifying the number, and that isn't self-serve yet — write to us and we'll move it across.

You can do it yourself, right now: Settings → Privacy → Delete Account. You'll confirm with your email address and by typing DELETE MY ACCOUNT, so it can't happen by accident.

The moment you confirm, you're signed out everywhere, your profile details are wiped, any upcoming bookings are cancelled and any listings you own are archived.

Completed bookings, payouts and signed waivers stay on file — those are financial and legal records — but they're no longer attached to your name.

The one case we have to handle by hand is an account with no email on it, which some early phone-only accounts are. Write to us and we'll close it.

Turn off what you don't want in email preferences — marketing and product updates are separate switches from booking notifications.

Booking confirmations, cancellations and payout notices keep coming regardless. Those aren't marketing; they're the record of money moving.

Use the form on this page and pick the matching topic — press, partnership, or something else. Those land in front of a person rather than in a support queue.

For the creator and affiliate programme specifically, the application page is faster than writing to us.